Product Help & Support | Samsung Singapore


Temporary relocation of Samsung Service Centre @ Plaza Singapura to #B1-15 from 5th April.

Only customers who book an appointment will
be served during this period. This service centre will be closed on 4th April and 16th May 2021.


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    The latest Coronavirus (COVID-19) updates for our customers

    Due to COVID-19, Samsung continues to adapt its practices to adhere to government guidelines and to protect the health of our people and customers. During this time, our customer care team is available to support your Samsung enquiries via the following channels:

    Find additional information


    Register your product and find out what’s covered

    Galaxy Z Premier Service

    Your Galaxy Fold and Galaxy Z Flip comes with specialized customer care services designed to deliver the best possible foldable experience to our valued customers.

    Screen Replacement for Smartphones

    Find out what is the recommended pricing for screen replacement of your Galaxy device.

    7 Days In-Home Service

    Need a technical appointment? We are now available 7 days a week*!

    Smart Academy

    Join our FREE workshop for Tutorials on our SMART products

    Smart Switch

    Receive a seamless transfer of contacts, photos, messages and more from your old device to your new galaxy with Samsung Smart Switch

    Remote Service

    Take advantage of Remote Support for TVs, mobile phones and tablets

    Software Upgrade

    Keep your mobile up-to-date, safely and quickly

    Samsung Service Tracker

    Tracking your assigned Customer Service Engineer is now a breeze!

    Galaxy Battery

    Check out how you can take better care of your battery through proper use and charge.

    SmartThings FAQ

    Getting started with Samsung SmartThings for Android and iOS that let you easily control, monitor and automate your home from the comfort at anywhere

    Always-on care, for your device

    Seamless and trouble-free service for Galaxy customers through Samsung Members App and our 24/7 helpline

    Service Terms and Conditions – Data Related

    Check out the latest Samsung Service T&Cs and Data Backup & Deletion Policy

    News & Alerts

    For important products and service announcements

    Keep your Samsung Account secure

    Set up two-step verification. Protect your account by requiring your password and another verification method to sign in.

    Windows Update Information

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