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EE 24 Month Handset Plans
4GEE Essential Plans (24 months) 4GEE Smart Plans (24 months) Cost of calls or services made outside of allowances for
handset and SIM only plans(inc. VAT)5
Calls to UK mobile numbers 65p per minute2
Calls to certain MVNO numbers3 65p per minute2
Calls to landlines (numbers starting with 01, 02 or 03 excluding Jersey,
Guernsey and Isle of Man)

65p per minute2

Calls to Freephone (080) & (116)4, 5 Free
Calls to 08 & 09 numbers Access Charge of 65p per minute plus a Service Charge
Calls to 084 and 087 numbers Access Charge of 65p per minute plus a Service Charge
Calls to numbers starting 0500 20p per minute2
Calls to retrieve voicemail 65p per minute2
Text messages to UK mobile numbers6 16p per message
Text messages to certain MVNO numbers4, 6 16p per message
Picture messages 65p per message
BT Sport app

£10 each month

Calls to customer services (during normal working hours)

Free

Calls to customer services (during extended working hours)

65p per call2

Call diverts8

Standard call rates apply

Calls and texts to UK mobiles and landlines when roaming in one of the countries listed below1, 8

65p per minute2
16p per SMS

Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City

Calls and texts to mobiles and landlines within the countries listed below when roaming in those countries1, 8

Standard call rates apply

Austria, Azores, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, Saint Barthelemy, Saint Martin (French), San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Vatican City

1. Inclusive calls and texts in certain destinations as listed in the table above

2. A one minute minimum call charge applies. Thereafter calls are charged on a per minute basis.

3. Calls & text messages to certain MVNO and call forwarding services are not included in your allowance. A pre call announcement may
be heard prior to call connection. See ‘points to note’ for more information.

4. Calls to some charity helplines (e.g. Childline) are free to call and will not be deducted from your allowance. For a full list please visit the ‘help’ section of our website, ee.co.uk.

5. Applies to messages sent from your phone or via the EE
website, ee.co.uk

6. Call charges vary depending on the time of your call
as well as other optional selections that you may choose. You will
be notified of call costs and have the option to end the call at
that point without incurring any charge. Please see our ‘non-
Standard Service’ brochure for further details and for
definitions of our “normal working hours” and “extended working
hours”.

7. Call divert is included in your allowance where the
diverted to number would have ordinarily been included in your
allowance.
Standard call rates apply to outside of allowance calls.

8. Fair usage applies abroad. See plan terms here.

VoIP and using your phone as a modem or ‘tethering’
use will be deducted from your inclusive data
allowance.

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